Artwork File Formats

Adobe Illustrator CS6 or below.

Adobe Photoshop CS6 or below.

Please converts all fonts to outlines before sending us the artworks files to avoid the files open incorrectly on our side.


Usually, you can send us the artwork files by email attachment. If you are sending many files or the files are very large, you can also upload your files to our FTP site. Please contact us for details.


Bleeding is a printing term that refers to printing that goes beyond the edge of the label before trimming. In other words, the bleeding is the area to be trimmed off. Bleeding is required if your label design or background covers the entire label to allow for slight shifts during die cutting. Usually, we need 2mm around each edge of the label

Spot Colors

We can print colors using either spot colors or CMYK colors (process colors). If you are using spot colors, please specify the Pantone number in the artwork design.


Most printing machines including ours print in CMYK (Cyan-Magenta-Yellow-blacK), also known as 4 process colors printing. However, all computer monitors display color as RGB (Red-Green-Blue). Now if you create your file for the RGB color space, the color is going to look different when printed on the printing machines (CMYK). When we receive your artwork files, all RGB images will be converted to CMYK which may cause some unexpected shift in colors so it is always a good idea to create your artwork in CMYK. You should request an actual print proof if color accuracy are very important to you.

Picture Image Resolution

Many times customers have sent us pictures, graphics that looks great on the computer monitors and in most cases the files are designed for website uses only and they are very low resolution often as low as 72 dpi which can be loaded very fast in a web page but unfortunately, it is no good for printing. We know if we print a file at that resolution it is going to look terrible. We recommend a resolution of 300 dpi for best results.

Transparent Labels

If you are printing on transparent labels, please tell us if you like to do a white undercoating before we print the colors on the labels. Because most of the inks are not opaque and printing the inks directly onto a transparent label and applying the label onto a color surface, the color surface under the label will show through the label which can cause an extreme color shift. The white undercoating acts as a barrier to block the colors under the label to show through the label and reducing the effect of color shift.

Color Proof

Please note that you can not use the colors displayed on a computer monitor for color proofing because most computer monitors are not calibrated to printing standard and the colors displayed on one monitor may look very different from another computer monitor as there are many factors which can affect how the colors are displayed including brightness, contrast, hue settings, age of the computer monitor and other colors settings. The same can be said for desktop color printers. If the color accuracy is very important to you, you should request for an actual print proof. This way you can see exactly how you labels will look like when it is printed.

Tight border

If you want a thin border on your labels that prints right near the edge, or bleeds off the edge, you may be heading for trouble. Even though printing machines has advanced a great deal, it is still possible that there is still some very slight shift when printing and die-cutting your labels. While this shift may be very small (a fraction of a mm), if your border is near the edge of the label it will be noticeable. If you really want a border, our advice is to make a thicker one. That way the slight shift will be less noticeable.


We can not emphasis enough to check your label design including all the spelling before sending the artwork files to us because any modifications or corrections made after proofing may incur extra charges as we may have to re-make the printing plates, cutting dies and may even requires to re-order new material. It will be even more costly if the misspelling is found during printing or after printing. You can save yourself disappointment and expense by spending extra time making sure all your text is correct.